FAQ
Nereids were the sea nymphs of Greek myth — daughters of the ocean, protectors of sailors, adorned in coral and pearl.
Frequently Asked Questions
Product Materials
Every piece at Nereid Studio is made to get wet. Our stainless steel and vermeil pieces are fully waterproof — sweat, shower, ocean, chlorine, no problem. Our sterling silver pieces are also safe in water, but silver is a living metal: it can tarnish over time with prolonged moisture exposure or contact with lotions and perfumes. A quick polish with a silver cloth keeps it looking new.
Delivery Times
-
United States: 5 - 8 business days
-
Canada: 7-10 business days
-
United Kingdom: 5-8 business days
-
Europe: 4-10 business days
-
Australia: 3-10 business days
-
Global: 7-14 business days
Please note: We cannot ship to India and Turkey due to unpredictable custom clearance.
Why can't I see tracking information after fulfillment?
This happens when the package has been picked up but hasn't been scanned into the carrier's system yet. Tracking typically updates within 24-48 hours.